- All of our cookies are baked fresh the day of shipping, packed with love & care & sent via FedEx or UPS 2 Day Express.
- All orders are shipped Mon - Wed to avoid weekend delays.
- Orders placed after midnight on Tuesday are shipped the following week.
- Each cookie is wrapped & sealed in an airtight, food grade cello bag. We use paper cushioning in our boxes for added security & our branded mailer box box is tightly sealed for safety & freshness.
- We ship all orders 2Day Express. Please note that all carriers are experiencing delays due to the COVID-19 pandemic & recent inclement weather.
- We ship Mon-Wed each week. All orders are subject to 2-5 days of processing time. Please not that all carriers are experiencing delays due to the COVID-19 pandemic & we are not responsible for delays due to the carrier.
- We ship to all 50 US states! Someday we may go international but not yet ;)
- Have more questions?! Visit our FAQs or contact us at firstname.lastname@example.org
- Please Note** All orders are final & cannot be cancelled or altered after they are placed so please take extra care to enter all of your details correctly & you'll be on your way to cookie doughpness in no time :)
We are dedicated to the communities we are based in. We try to satisfy many requests for product donations, but we do have some guidelines.
As a general rule, Cookies & Dreams tries to award its donations to school organizations (non-sport related), civic groups and non-profits.
We do not support pageants of any kind, team sponsorship, individual health fundraisers / benefits or corporate appreciation events.
- All donation requests must be made online and at least 30 days in advance. (No phone calls please.)
- Donations will be allocated monthly and are not done on a “first come, first serve basis”. (We do not accept requests more than 60 days in advance.)
- Please, only one request per organization per year.
- If approved the donation may be mailed to you without notification or you may be notified as to when and where you may pickup your donation. If your request is not approved you will not receive notification. Sorry, but we are unable to respond to each request.